Mecklenburg County eCourts Information

Find information, training, policies, and procedures related to eCourts for Mecklenburg County.

Operational Changes Impacting Criminal Matters in Superior and District Court Effective January 2, 2024
Mecklenburg County eCourts Services are NOW AVAILABLE

Weddings will be conducted by appointment only Monday through Friday, from 2:00 until 4:30 p.m. at the Mecklenburg County Courthouse. Appointments must be made online by clicking here to confirm.

The Mecklenburg County Clerk of Superior Court Office is open to the public between the hours of 9:00 a.m. and 5:00 p.m., Monday through Friday. Access to public records is available onsite at the courthouse during operational hours. Starting October 9, to electronically access public case information, court dates, or retrieve copies of court documents, click onto Portal, a convenient eCourts information system, that makes accessing public records quick and convenient. If you are seeking a document filed prior to October 9, 2023, and it cannot be found on Portal, requests for electronic copies of criminal, civil, or estate special proceedings documents may be obtained by sending an email request to the following Clerk Division. Please include the type of record request, party name(s), and the file number if known.

To access Criminal files, email [email protected]
To access Civil files, email [email protected]
To access Estate Special Proceedings files, email [email protected]

Information and Training

eCourts Services - Now Live in Mecklenburg

Mecklenburg County eCourts are NOW LIVE - October 2023
eFiling (File & Serve) - Required for attorneys
- On-Demand Training and Resources
  - Overview guide, training video, advanced guides and case type specific information
  - How to register, technical support, and more resources
  - eFiling Support
Portal - search for case information or court dates, make payments
- On-Demand Training and Resources
  - Overview guide, training videos, FAQs, search tips, and advanced guides
  - How to register, elevated access guides, and more resources
Guide & File - guided interviews to prepare court documents, eFiling is available for certain case types.
- On-Demand Training and Resources
  - Overview guide, FAQs, advanced guides and case type specific information
  - Case types available, technical support, and more resources
  - Guide & File Support
Mecklenburg eCourts Calendars - Civil Calendars | Criminal Calendars
eDiscovery - eDiscovery Defense Counsel Reference Guide | Defense Counsel Training Video
eCourts Kiosks Deploy to N.C. Courthouses with Scanners, Printers, Payment Services for the Public
eFiling Recommended System Requirements
Supreme Court Approves Amendments to Rule 5 and Rule 5.1 of the General Rules of Practice for Superior and District Courts - February 1, 2023
Supreme Court Adopts Electronic-Filing Rules for the Implementation of eCourts (April 2021) and OGC Memo regarding the amendments to the General Rules of Practice (May 2021)
Wireless Guest Access Instructions (NEW September 2023)

Local eCourts Policies and Procedures

This is where Mecklenburg County specific court operations policies and procedures related to eCourts will be posted. Stay tuned!

Questions / Feedback

Attorneys who are experiencing issues or need technical support with eFiling may contact Tyler Technologies through chat, email, or by phone. Information is provided at this link: Submit a request – eFile (zendesk.com)
Attorneys who are experiencing issues with Portal or their elevated access may contact NCAOC via email at [email protected].
For questions relating to case information or documents in court files, please contact the clerk of superior court in the county where the case is located.
Questions and comments about the Judicial Branch’s statewide eCourts project may be submitted to [email protected].
Information about the statewide project may be found at NCcourts.gov/eCourts.