eCourts Services - Now Live in Johnston County

• eFiling (File & Serve) - Required for attorneys
  • Service Options in File & Serve and Proposed Order Submissions
    • Service Options in File & Serve *NEW*
  • New “Address of Record with the Court” - August 1
  • Filer Process Reference Guide  |  eFiling Training Video  |  More training materials  |  eFiling Support
• Portal - search for case information or court dates, make payments
  • Judicial Branch Expands Elevated Access for Private Counsel in eCourts
  • Portal Overview Guide  |  Advanced User Guide  |  Elevated Access Info  |  Portal training videos and materials
• Guide & File - guided interviews to prepare court documents, eFiling is available for certain case types.
  • Case types available  |  Training materials  |  Guide & File Support
  • Online Requests for Dismissal or Speeding Reduction of Traffic Citations Launches in Guide & File for eCourts Pilot Counties - May 1, 2023. View the public user guide. (Not available in Mecklenburg)
• Johnston eCourts Calendars - Civil Calendars  |  Criminal Calendars
• eDiscovery - eDiscovery Defense Counsel Reference Guide | Defense Counsel Training Video
• eCourts Kiosks Deploy to N.C. Courthouses with Scanners, Printers, Payment Services for the Public
• FAQs for Attorneys – a “living” document that will be updated by the NCAOC with additional questions and clarifications: eFiling, Portal, Condemnation, Court Procedures, eDiscovery, and Reports and Information Sharing.
• eFiling Recommended System Requirements
• Supreme Court Approves Amendments to Rule 5 and Rule 5.1 of the General Rules of Practice for Superior and District Courts - February 1, 2023
• Supreme Court Adopts Electronic-Filing Rules for the Implementation of eCourts (April 2021) and OGC Memo regarding the amendments to the General Rules of Practice (May 2021)
• Wireless Guest Access Instructions (September 2022)

• This is where Johnston County specific court operations policies and procedures related to eCourts will be posted. Stay tuned!

• Attorneys who are experiencing issues or need technical support with eFiling may contact Tyler Technologies through chat, email, or by phone. Information is provided at this link: Submit a request – eFile (zendesk.com)
• Attorneys who are experiencing issues with Portal or their elevated access may contact NCAOC via email at [email protected].
• For questions relating to case information or documents in court files, please contact the clerk of superior court in the county where the case is located.
• Questions and comments about the Judicial Branch’s statewide eCourts project may be submitted to [email protected].
• Information about the statewide project may be found at NCcourts.gov/eCourts.