North Carolina Judicial Branch

What is court-ordered arbitration?

Arbitration is an informal trial held before a neutral court official called an arbitrator. Compared to a regular trial, arbitration is intended to be an easier, quicker, and less expensive way to resolve disputes. At the arbitration hearing, each side has the opportunity to tell his or her side of the story and to present witnesses and documents. After the evidence is presented, the arbitrator, like a judge, will make a decision about the case. The arbitrator’s decision can give parties a realistic idea of the outcome of their case. If neither party appeals the decision, it will be binding, like an order by a judge. However, a party unhappy with the arbitrator’s decision can request a new trial before a judge.

What cases are sent to court-ordered arbitration?

Court-ordered arbitration is not yet available in every county in North Carolina. In counties with an arbitration program, every civil case that is a dispute about money filed in the District Court, with a claim for $25,000 or less, is ordered to arbitration. This includes cases appealed from small claims court to District Court. You, or your attorney if you have one, will receive a notice in the mail if your case is assigned to arbitration. Be sure to notify the clerk of superior court in the county where the case is filed if your mailing address changes while your case is pending.

What types of cases are not sent to arbitration?

Cases not eligible for arbitration include family law cases such as divorce, child custody, and child support; domestic violence; guardianship; class actions; cases involving title to real estate; wills and estates; “special proceedings” decided by the clerk of court; and cases in which a party is requesting a court order setting requirements other than the payment of money, such as an injunction or temporary restraining order. Eviction cases are also not subject to arbitration.

What am I required to do if my case is sent to arbitration?

If your case has been sent to arbitration by the court, you must attend the hearing, participate in good faith, and pay your share of the $100 arbitration fee. The fee is divided equally among the parties and must be paid to the clerk of court.

Can I be excused from arbitration?

If your case is assigned to arbitration, you must participate unless either a judge excuses you or both parties agree not to go to arbitration using this form. If you believe your case should not go to arbitration and the other party does not agree, you can file a motion with the clerk of court asking the court to remove the case from arbitration. You must show either that the case is not eligible for arbitration or that there is a compelling reason to exempt your case. You must file the motion with the clerk of court and serve copies of the motion on all other parties to the case at least 10 days before the date set for the arbitration hearing. You are responsible for contacting the Trial Court Coordinator in your county to schedule the motion for hearing before a judge.

How do I file and serve motions and other documents?

To file a motion or other document with the court, you can visit the clerk of superior court’s office in person or mail the original to the clerk’s office in the county where the case is pending. The clerk must receive the motion or document before the filing deadline. You must also serve copies on all parties in the case. You can serve other parties in the case by hand-delivering or mailing copies of the document to each party, or to the attorney if a party is represented.

Do I need an attorney?

Individuals can choose to hire an attorney or represent themselves at arbitration. Corporations are required to be represented by an attorney, unless the case is on appeal from small claims court.

Who can be an arbitrator?

Each county’s court keeps a list of qualified arbitrators. The court will appoint an arbitrator for your case. Each arbitrator on the list is an attorney who is in good standing with the North Carolina State Bar, has been licensed to practice law for at least five years, and has been licensed in North Carolina for at least two years. Each arbitrator on the list has also completed a training program and been approved by the Chief District Court Judge to serve in the county where the case is filed.

Who pays for the arbitrator?

There is a $100 fee for arbitration. You will be notified of this fee and the amount you owe in the “Notice of Arbitration Hearing.” You must pay this fee by taking the form to the cashier in the clerk of court’s office to pay your share. The clerk will accept cash, a cashier’s check, or a money order. If you do not pay, the fee will become a judgment against you. If you cannot afford to pay, you can file this form with the clerk of court asking to be found indigent.

eCourts Guide & File is available to help users prepare court documents online to file for Petition to Proceed as an Indigent.

When will the arbitration hearing be held?

You will receive a “Notice of Arbitration Hearing” informing you of the date, time, and location of the hearing. The court will schedule the arbitration hearing to occur within 60 days of the date the last pleading (complaint or answer) was filed in the case. When a magistrate’s order in a small claims case is appealed, the arbitration hearing is scheduled to occur no later than 60 days after the appeal is filed.

Where will the arbitration hearing be held?

Arbitration hearings are held in courtrooms or public meeting rooms in the county where the case is filed. The “Notice of Arbitration Hearing” will provide the address and room number. Arbitration hearings are open to the public.

How long does arbitration last?

Arbitration hearings are limited to one hour, which means that each side has up to 30 minutes to testify and present witnesses and evidence. The arbitration hearing may last longer if, at the hearing, the arbitrator determines that more time is needed to ensure fairness and justice to the parties.

Can the arbitration hearing be rescheduled?

A hearing may be rescheduled only by order of the court in the county where the case is pending. A motion to reschedule must be filed at least 24 hours before the scheduled arbitration hearing. The requesting party must show a strong and compelling reason to reschedule the hearing. If an emergency situation prevents you from attending your hearing, call the Arbitration Coordinator in your county immediately to explain your circumstances. You may be held responsible for the total cost of the arbitrator’s fee.

What happens if I do not attend the arbitration hearing?

If you do not attend the arbitration hearing and do not arrange for it to be rescheduled, the hearing may be held without you. The arbitrator can decide the case without hearing from you. The court may also order sanctions against you, which could include a fine for failing to attend the arbitration hearing.

Can I request a new arbitration if the hearing was held without me?

Yes, but you must show that your failure to appear at the original hearing was for a good reason and due to factors beyond your control. Rehearings are not often granted, so you should attend the original arbitration hearing if possible. You can request a rehearing by filing a motion with the clerk of court within 30 days after the arbitrator’s decision is sent to the parties. You can also request a new trial; see below for more information.

Can I talk with the arbitrator before the arbitration hearing?

No. You may only speak with the arbitrator during the arbitration hearing. If you have questions about the arbitration process, you can contact the Arbitration Coordinator in the county where the case is pending.

What should I do if I settle out of court?

If you and the opposing party are able to resolve the case before the arbitration hearing, you must file a consent judgment or dismissal with the clerk of court at least 24 hours before the scheduled arbitration hearing. If you do not, all parties will still be responsible for paying their portion of the arbitrator’s fee. You can appear at the hearing to have your agreement entered as the decision of the arbitrator.

How should I prepare for arbitration?

• Gather your evidence and witnesses. You can present physical evidence at the arbitration hearing, such as contracts, receipts, or photographs. You can also bring witnesses to testify for you. You must arrange for your witnesses to attend the hearing, either by having them agree to attend or by issuing a subpoena to require their attendance. If you do not have an attorney, a clerk of superior court can sign a subpoena for you. You should have your subpoenas issued as early as possible to ensure that there is time for service and advance notice to the witnesses. The arbitrator can view a written statement from a witness unable to attend only if all parties agree.
• At least 10 days before the arbitration, you must provide all other parties in the case a list of your witnesses, copies of all documents or exhibits you want to present at the hearing, and a short written statement describing the issues in the case and why you believe the arbitrator should rule in your favor. If you do not provide this information in advance, the arbitrator may not allow you to present evidence during the hearing. You should bring copies of all your materials to the hearing.

What happens at the arbitration hearing?

At the beginning of the arbitration hearing, the arbitrator will explain the ground rules. The arbitrator may ask you to give a brief opening summary of your case. Each side will have a chance to testify and present his or her witnesses, documents, and other evidence. Each side will have an opportunity to question the other side’s witnesses. The arbitrator may ask questions to help clarify each side’s story. After all of the evidence is presented, the arbitrator may ask you to give a short closing summary of your position.

When does the arbitrator make his or her decision and how do I get a copy?

The arbitrator may announce his or her decision, called an “award,” at the end of the arbitration hearing, or the arbitrator may take more time to consider the case. The arbitrator will issue a written award and file it with the court within three days after the arbitration hearing. The clerk of court will send a copy of the award to you, or to your attorney if you have one.

Can I settle out of court after I get the award?

Yes. There is a 30-day period between the time the award is sent to the parties and the time that it is finalized as a court judgment. Within that time period, you can settle your case, and the party that filed the lawsuit can file a dismissal with the clerk. If the case is dismissed before the end of the 30-day period, the award will not be entered into the court’s records. If the dismissal form is not filed, the award will be entered in the court’s records as a judgment, which can affect credit scores.

Can I get a trial if I don’t like the award?

Yes, unless you and the other party agreed in advance that the arbitrator’s award would be binding. You can request a new trial before a judge or jury, even if your case was previously decided by a magistrate. The arbitrator’s decision will not be considered at the trial and cannot be mentioned by either side. The arbitrator cannot be called to testify at the trial.

How can I request a new trial?

You can request a new trial by filing this form with the clerk of superior court within 30 days after the award is served on the parties. You must send copies of the request to all other parties in the case. You must pay an additional $100 filing fee when you request a new trial, unless the court decides that you are indigent. If you receive a more favorable decision from the judge or jury than you received from the arbitrator, you can ask the court to return the filing fee to you.

What happens if no one requests a new trial?

If the case is not dismissed within 30 days of the award and no one requests a new trial, the arbitrator’s award will become the final judgment of the court. The clerk of superior court will record the judgment, and interest will begin to accrue if the judgment is not paid.

How can I collect my judgment, and what are my rights if there is a judgment against me?

Once 30 days have passed and the arbitrator’s award becomes a final judgment, the winning party can begin the collections process, and the person who owes the judgment has certain rights to protect property from being seized to pay the judgment. See the Lawsuits Help Topic for information about judgments and collections.

Who can I contact with other questions?

If you have other questions about the arbitration process, you can contact the Arbitration Coordinator in the county where the case is pending. You can also contact an attorney about assisting you with your arbitration. The Arbitration Coordinator and other court staff cannot give legal advice about how to present your case.

My contract has a clause that states I must participate in arbitration. How do I arbitrate a matter without going through the court system?

The district court has no jurisdiction to refer a case to arbitration through the Court-Ordered Arbitration Program unless a civil action has been filed with the court, and the case is eligible for arbitration under Rule 2 of the Court-Ordered Arbitration Rules. If you are a party to a contract that requires arbitration as a resolution means before a court action may be filed, the NCAOC is unable to give guidance. You may want to contact an attorney for advice on how to proceed.

What is mediation?

Mediation is a guided conversation that can allow people to settle a legal dispute themselves without the need for a long process of litigation or a trial. This can save money, time, and stress for people involved in pending court proceedings.

What cases can be mediated?

Parties with a legal dispute can always choose to attend private mediation on their own. The courts order some cases to mediated settlement conferences, such as:

• Civil cases in the Superior Court division. Generally, cases in which one party requests more than $25,000 or a court order called an “injunction” are filed in Superior Court.
• Family cases involving equitable distribution, alimony, post-separation support, or claims related to separation agreements.

The courts also have an option to send other case types to mediated settlement conferences, for example:

• Estate and guardianship cases before the Clerk of Superior Court may be ordered into mediation by the presiding Clerk of Court.
• Low level misdemeanor cases pending in District Criminal Court may enter mediation upon the recommendation of the Judge, or their designee, with the consent of all parties.

What happens at a mediated settlement conference?

A trained, neutral person called a mediator will help the parties and their attorneys discuss their dispute and will assist the parties in reaching an agreement to resolve the dispute. To begin the conference, the mediator will explain the mediation process and may ask the attorney for each side to describe the case from their point of view. The parties may then go to separate rooms and discuss the case with the mediator individually, or everyone may discuss the dispute as a group. If the parties reach an agreement, their attorneys will put the agreement into writing, or the mediator will prepare a written “memorandum of agreement” stating the agreed-upon terms.

What does the mediator do?

A mediator’s job is to serve as facilitator and referee for the discussions. Mediators do not make decisions for the parties. The mediator’s goal is to help the parties resolve the dispute themselves.

I have an attorney. Do I need to do anything at mediation?

You and your attorney can decide how much you will participate at the mediation. The mediation process is designed to allow people to take an active role in discussing and settling their cases, but some people prefer to let their attorney speak for them. Mediation is not a trial and you will not be asked to testify about the case.

Will my attorney be with me and will I be able to speak privately with my attorney?

Yes. Your attorney will be present throughout the mediation, unless you agree otherwise, and you can let your attorney, or the mediator know if you want to speak privately with your attorney at any time.

Who will be my mediator?

The parties and their attorneys have the option of selecting a certified mediator. The N.C. Dispute Resolution Commission, which certifies mediators, keeps a database of certified mediators for various types of cases, along with a guide to selecting a mediator. If you and the opposing party do not select a mediator or cannot agree on one, the court will appoint a certified mediator to your case.

How much does mediation cost?

For superior court matters, family financial matters, or matters before the clerk of court, if you, the other party, or the attorneys involved choose your mediator, you will discuss the fee with the mediator. If your mediator is appointed by the court for a superior court matter or family financial matter, he or she will be paid $150 per hour plus a one-time $175 administrative fee. A court-appointed mediator for a clerk matter will be paid $150 per hour plus a one-time $150 administrative fee. Unless otherwise agreed by the parties or ordered by the court, the fee is split equally between the parties. You may be asked to pay the administrative fee up front. All other fees will be due at the end of your conference.

For matters pending in district criminal court, the court will assign a mediator from a community mediation center to mediate the case. The mediation fee is $60, to be paid before the mediation by the defendant, or as agreed upon by the parties.

If you cannot afford to pay your mediator, you can file the appropriate form with the clerk of court asking the court to waive the mediator’s fee. If the court decides that you are not able to pay the fee, you will not be required to pay for the mediator. For superior court matters, file form AOC-CV-814. For family financial matters, file for AOC-CV-828. For matters before the clerk of superior court, file form AOC-G-306T. For district criminal court matters, the court may waive the dismissal fee. Court forms may be accessed at this link.

Where will mediation be held?

Mediation can be held at any location agreed to by the parties and the mediator. If the parties cannot agree on a location, the mediator will schedule the mediation for a neutral place in the county where the case is pending.

What if I don’t agree to the terms discussed at the mediation?

You are not required to reach an agreement at mediation. If you do not agree on a settlement, you are not bound by the terms you discussed during negotiations. Whether or not you settle your case, the mediator is required to keep statements made in mediation confidential. The mediator will not report to the judge or jury on the statements made in mediation.

How can I make a complaint about a mediator?

You may be able to resolve the issue by discussing it with your mediator. If you are unable to resolve the issue, you or your attorney can file a complaint with the Dispute Resolution Commission. The Commission enforces Standards of Professional Conduct for mediators in North Carolina. The Commission can be reached by phone at (919) 890-1415. For more information about the Dispute Resolution Commission, or the mediation process, please visit www.ncdrc.gov.

What is juvenile court?

Juvenile court is the court system that handles complaints against children who are alleged to be delinquent or undisciplined. When children engage in conduct that would be considered a crime if committed by an adult, the behavior is referred to as a “delinquent act.” When they engage in conduct that is inappropriate for minors but does not amount to a crime, such as running away from home or skipping school, they are considered to be “undisciplined.” Juvenile courts can adjudicate children as being delinquent or undisciplined and impose consequences that seek to rehabilitate rather than punish them. The proceedings are intended to be more informal and protective than a criminal trial. Thus, an adjudication that a juvenile is delinquent or undisciplined is not a public record and may not be disclosed to the public without a court order.

“Juvenile court” also can refer to the court that handles child welfare cases. For more information about child welfare cases, see the Abuse, Neglect, and Dependency Help Topic.

Who is a “juvenile?”

North Carolina law defines a “juvenile” as any person under the age of 18 who is not married, emancipated, or in the military. However, the juvenile court only has jurisdiction over juveniles who are alleged to be delinquent or undisciplined. A “delinquent juvenile” is defined as a child who is at least 6 but less than 18 years of age who commits an offense that would be a crime if committed by an adult, excluding 16- and 17-year-olds who commit motor vehicle offenses. An “undisciplined juvenile” is defined as a child who is at least 6 but less than 18 years of age who is beyond the disciplinary control of the child’s parent or guardian, regularly found in places where it is unlawful for children to be, or has runaway from home for more than 24 hours. A child who is under the age of 16 also may be considered an “undisciplined juvenile,” if the child is unlawfully absent from school. Therefore, most cases involving allegations against children between the ages of 6 and 17 are within the original jurisdiction of juvenile court.

When can juveniles be charged as adults?

Juveniles are automatically charged as adults for any crime they allegedly commit at age 18 or older. Also, a 16- or 17-year-old who commits a motor vehicle offense, such as a speeding violation, must be charged as an adult. Although less common, juveniles who are under the age of 18 must be charged as adults if they are emancipated or have a prior criminal conviction in adult court for certain offenses.

Some juveniles are criminally prosecuted as adults through a process called “transfer.” At age 13 or older, a juvenile may be “transferred” to adult criminal court, if a juvenile court judge finds probable cause that the juvenile committed a felony offense and conducts a transfer hearing.

In certain situations, transfer to adult court is mandatory. If a juvenile court judge finds probable cause that a juvenile who is 13 or older committed a Class A felony, such as first-degree murder, the judge must transfer the case to adult criminal court without a transfer hearing. Additionally, a 16- or 17-year-old, who is alleged to have committed a Class A, B1, B2, C, D, E, F, or G felony, must be transferred to adult criminal court without a transfer hearing, if either of the following occurs: (1) a juvenile court judge finds probable cause for the offense; or (2) a prosecutor obtains an indictment.

Is an adjudication of delinquency the same as a criminal conviction?

No. An adjudication of delinquency in juvenile court is not a conviction of a crime nor does it cause the juvenile to forfeit any citizenship rights. Also, unlike a criminal conviction, an adjudication of delinquency is not a public record.

Do juveniles have the right to an attorney?

Yes. All juveniles have the right to be represented by an attorney in juvenile court proceedings, whether alleged to be undisciplined or delinquent. However, only juveniles who are alleged to be delinquent are entitled to a court-appointed attorney paid for by the State. Parents who can afford to pay may be ordered to reimburse the State for the attorney’s fees. Parents also may choose to hire a private attorney to represent their child in juvenile court.

What can a juvenile expect from his or her attorney?

The attorney will explain the court process and options to the juvenile. The attorney will assist the juvenile in deciding how to handle the case, but the juvenile must decide whether to admit responsibility, request a hearing, or testify at a hearing. The attorney follows the direction of the juvenile (not the parent) in handling the case and is required to keep the juvenile’s communications with him or her confidential. For this reason, attorneys generally meet with juvenile clients without a parent or guardian present.

Does the court have jurisdiction over the juvenile’s parents or guardians?

Yes. A juvenile’s parent or guardian is required to appear in court with the juvenile and bring the juvenile to all scheduled hearings. The court may order a parent or guardian to provide transportation to meetings, take parental responsibility classes, pay for treatment or services for the juvenile, and pay the attorney’s fees for the juvenile. The court also may order a parent or guardian to obtain a mental health or substance abuse evaluation and comply with any recommended treatment. A parent or guardian may be held in contempt of court for not complying with orders of the court.

Is juvenile court open to the public?

Yes. All juvenile court hearings are open to the public. However, a judge may close the courtroom, for good cause, to protect sensitive information about the juvenile, the juvenile’s family, or victims from public disclosure. If a judge closes the courtroom to the public, the judge may allow any victim, family members of a victim, law enforcement officers, witnesses, and others who are directly involved in the case to remain in the courtroom.

Are juvenile court records confidential?

Yes. Juvenile court hearings are open to the public, but the records of these proceedings are confidential. In order to protect the privacy of children who are involved in these proceedings, juvenile court records may be accessed only by authorized persons, such as the juvenile, the juvenile’s parent or guardian, the juvenile’s attorney, prosecutors, juvenile court counselors, and some probation officers. Public disclosure of juvenile records is prohibited without a court order.

What are some frequently used terms in juvenile court?

Some of the most commonly used juvenile court terms are defined below:

• Adjudication: An adjudication is a finding by a judge, following an adjudicatory hearing, that a juvenile committed a delinquent act or is undisciplined.
• Adjudicatory Hearing: An adjudicatory hearing is a court proceeding, similar to a criminal trial, in which a judge determines whether a juvenile is delinquent or undisciplined.
• Admission: An admission occurs when a juvenile admits the allegations in the petition. Juveniles do not plead “guilty” or “not guilty” in juvenile court; they either admit or deny responsibility.
• Complaint: A complaint is a written allegation that a juvenile is delinquent or undisciplined, which is submitted to a juvenile court counselor for evaluation.
• Delinquent Juvenile: A juvenile who is at least 6 but less than 18 years of age who commits an offense that would be a crime or infraction if committed by an adult, excluding 16- and 17-year-olds who commit motor vehicle offenses. Motor vehicle offenses committed by 16- and 17-year-olds are prosecuted in adult criminal court.
• Detention Center: A detention center is a locked facility for juveniles, similar to a jail, where juveniles can be held while waiting for a court hearing or when ordered by the court to serve a period of secure confinement for a delinquent act.
• Dismissal: A dismissal is the process by which a prosecutor or a judge decides not to proceed with a petition against a juvenile.
• Disposition: A disposition is an order entered by the court at the conclusion of a disposition hearing that provides a plan to address the juvenile’s needs and provide accountability for the juvenile’s actions.
• Disposition Hearing: A disposition hearing is a court proceeding in which a judge considers written reports and other evidence concerning the juvenile’s needs to determine an appropriate disposition. It is similar to the sentencing portion of a criminal trial.
• Diversion: A diversion is the referral of a juvenile to a community based program or service, prior to the filing of a juvenile petition, which provides an alternative to court.
• Felony: See the Criminal Cases Help Topic for a definition of this term.
• Intake Evaluation: An intake evaluation involves the screening and evaluation of a complaint by a juvenile court counselor to determine whether a juvenile petition should be filed.
• Juvenile Court Counselor: A juvenile court counselor accepts juvenile complaints for evaluation, supervises juveniles who are on probation or protective supervision, and works closely with juveniles and their families as they navigate the juvenile court process.
• Misdemeanor: See the Criminal Cases Help Topic for a definition of this term.
• Non-Secure Custody: Non-secure custody is the temporary placement of a juvenile in the care of a responsible adult, other than the juvenile’s parent or guardian, such as a relative, licensed foster home, or other residential placement.
• Petition: A petition is the formal pleading that initiates a juvenile court case, which must be filed by a juvenile court counselor.
• Probation: Probation is a dispositional option for delinquent juveniles that requires the juvenile to be supervised by a juvenile court counselor and follow specific terms or conditions ordered by the court.
• Protective Supervision: Protective supervision is a dispositional option for undisciplined juveniles that requires the juvenile to be supervised by a juvenile court counselor and follow specific terms or conditions ordered by the court.
• Secure Custody: Secure custody is the placement of a juvenile in a locked facility, such as a detention center.
• Undisciplined Juvenile: A juvenile who is at least 6 but less than 18 may be adjudicated as undisciplined if the juvenile is regularly disobedient to his or her parent or guardian, regularly found in places where it is unlawful for a juvenile to be, or has run away from home for more than 24 hours. A juvenile who is at least 6 but less than 16 also may be adjudicated undisciplined for being unlawfully absent from school.
• Youth Development Center: A youth development center (YDC) is a secure residential facility that provides long-term treatment, education, and rehabilitation for youth who have been adjudicated delinquent.

What is family law?

Family law judges hear domestic and child welfare matters and receive specialized training to increase their expertise. North Carolina district courts consolidate and assign a family's legal issues before a single district court judge or team of judges. This allows judges to become familiar with and better address each family's issues, and keeps families from having to recount their history for multiple judges at each hearing. Learn more.

How can I file a juvenile complaint?

A juvenile complaint must be filed with a juvenile court counselor in the county where the alleged delinquent or undisciplined act occurred. Any person can submit a complaint to a juvenile court counselor. However, delinquency complaints typically are filed by law enforcement officers or school officials, and undisciplined complaints typically are filed by the juvenile’s parent or guardian. County specific contact information for juvenile justice officials within the N.C. Department of Public Safety is available here.

What happens when a juvenile court counselor receives a complaint?

When a complaint is received, a juvenile court counselor must complete an intake evaluation to review the complaint and determine whether to file a juvenile petition or resolve the matter without referring the juvenile to court. During the intake evaluation, the counselor will review available evidence, consider information about the juvenile’s background, and conduct interviews with the complainant, any victims, the juvenile, and the juvenile’s parent or guardian to determine an appropriate course of action. At the conclusion of the intake evaluation, which must be completed within 30 days, the counselor has three options: (1) file a juvenile petition to initiate court action, (2) offer the juvenile a diversion, or (3) close the complaint without further action.

What is a diversion?

A diversion is an alternative to court that involves a direct referral of the juvenile to a community based program or service for up to six months. If authorized, a juvenile court counselor can offer a diversion to the juvenile and the juvenile’s parents that requires the juvenile to participate in a community based program or service, remain on good behavior, and abide by any other agreed upon terms or conditions. Examples of common diversion programs include community service or restitution programs, victim-offender mediation, counseling, and teen court. If a juvenile successfully completes a diversion, the complaint will be closed without further action. If the juvenile does not comply with a diversion, the juvenile court counselor may file a petition and refer the matter to court.

Is diversion an available option in every case?

No. Certain felonies are “nondivertible,” which means that a juvenile court counselor must file a petition and refer the matter to court, if there are reasonable grounds to support the allegations. Nondivertible offenses include murder, first-degree and second-degree rape, first-degree and second-degree sexual offense, arson, felony drug offenses, first-degree burglary, crime against nature, and any felony that results in serious bodily injury to another person or was committed by use of a deadly weapon.

Can the complainant or victim request review of the juvenile court counselor’s decision not to file a petition?

Yes. If a juvenile court counselor decides not to file a juvenile petition, the counselor must send a letter to the complainant and victim explaining why a petition was not filed, specifying how the matter was resolved, and notifying the person of the right to have a prosecutor review the counselor’s decision. A complainant or victim must request review by the prosecutor within five calendar days of receiving notice of the counselor’s decision. If review is requested, the prosecutor will contact the complainant and victim to conduct the review, and upon completion, the prosecutor will either uphold the juvenile court counselor’s decision or direct the counselor to file a petition.

What are the steps in the juvenile court process?

The exact procedures in a particular case will vary depending on factors, such as whether the juvenile is alleged to be delinquent or undisciplined, whether the juvenile is in secure or nonsecure custody, and whether the juvenile is charged with a felony or misdemeanor, if alleged to be delinquent. Juveniles with questions about how their cases will proceed should consult with their attorneys for advice.

What happens at the adjudicatory hearing?

The adjudicatory hearing is the “trial” in the juvenile court process. The court will hear evidence presented by the parties to determine whether the facts alleged in the petition are true. Unless the juvenile enters an admission, the State has the burden of proof at the adjudicatory hearing. If the juvenile is alleged to be delinquent, the facts must be proven beyond a reasonable doubt. If the juvenile is alleged to be undisciplined, the facts must be proven by clear and convincing evidence. During the adjudicatory hearing, juveniles are entitled to several due process rights, including the right to written notice of the allegations, the right to counsel, the right to confront and cross-examine witnesses, the right to remain silent, and the right to discovery. The juvenile should consult his or her attorney to discuss any specific questions about the adjudicatory hearing or how to assert these rights.

What happens at the disposition hearing?

The disposition hearing is similar to the sentencing phase of a criminal trial. However, a juvenile disposition is not a sentence. It is an individualized plan for a particular juvenile, designed to rehabilitate the juvenile but also hold him or her accountable for the delinquent or undisciplined behavior. The disposition hearing is less formal than the adjudicatory hearing, and the judge may receive any written reports or evidence that will help the judge determine the juvenile’s needs. The juvenile and the juvenile’s parents or guardians have the right to present evidence and advise the court regarding the disposition they believe to be in the juvenile’s best interests. Examples of information the court might consider at the disposition hearing include reports from juvenile court counselors, school records, mental health records, victim statements, and recommendations from the prosecutor or the juvenile’s attorney.

What dispositional options are available for delinquent juveniles?

When a juvenile is adjudicated delinquent, the judge can impose a range of dispositional options to meet the juvenile’s needs and hold him or her accountable for the delinquent act. The dispositional options authorized for a particular juvenile will depend on the juvenile’s delinquency history and the seriousness of the delinquent act (i.e., the misdemeanor or felony classification of the offense), but may include probation supervision, evaluation and treatment, community service, restitution, and confinement in a detention center or youth development center. You can read more about dispositional options for delinquent juveniles in G.S. 7B-2502 and G.S. 7B-2506.

What dispositional options are available for undisciplined juveniles?

When a juvenile is adjudicated undisciplined, the judge can impose a limited range of dispositional options to meet the juvenile’s needs and hold him or her accountable for the undisciplined act. Some of those options include placing the juvenile on protective supervision, ordering the juvenile to comply with evaluation and treatment, and placing the juvenile in the custody of a county department of social services or another agency. You can read more about dispositional options for undisciplined juveniles in G.S. 7B-2502 and G.S. 7B-2503.

When does the juvenile’s case end?

When a juvenile successfully completes the disposition, including any term of probation or protective supervision, the juvenile court counselor will recommend that the judge end the court process. A judge may terminate a juvenile’s supervision and/or the jurisdiction of the court without a hearing. If a juvenile completes all the required conditions of probation or protective supervision and remains on good behavior, the judge may allow probation or protective supervision to end early. Conversely, if a juvenile fails to comply with the required conditions, the judge may find the juvenile to be in violation of the juvenile’s probation or protective supervision and may extend the supervision for a longer period of time.

How soon is the juvenile’s first court date?

The scheduling of the juvenile’s first court hearing depends on the type of case. After the petition is filed, the clerk of superior court will issue a “summons” to the juvenile and the juvenile’s parent or guardian requiring them to appear in court for a hearing at a specified date and time. A copy of the juvenile petition should be attached to the summons. In addition to providing notice of the hearing, a summons informs juveniles and their parents or guardians of important rights and obligations, including the juvenile’s right to an attorney and the parent’s or guardian’s obligation to attend scheduled hearings in the case and bring the juvenile to court.

What happens if I miss court?

If you fail to attend a hearing for which you have been summoned to appear, the judge can issue a secure custody order for you, which means you could be placed in detention. The court also can find your parent or guardian in contempt of court, which could result in jail time or the payment of a fine. If you are unable to attend your court hearing, contact your attorney as soon as possible. Your attorney may be able to request a continuance from the judge.

What should I expect in court?

Many cases will be scheduled at the same time, and the court will handle cases one by one. Court may last an hour or two or a full day. Be prepared to sit and wait patiently in the courtroom or in a place designated by your attorney. It is possible that your case may not be resolved when you appear in court and may be continued to a later date.

Can a juvenile be taken into custody (or arrested)?

Yes. In some circumstances, juveniles who are suspected of being delinquent or undisciplined can be taken into custody by a law enforcement officer or a juvenile court counselor. However, the term “arrest” is inappropriate and juveniles who are taken into custody may not be placed in an adult jail. A juvenile who is taken into temporary custody may be held for no more than 12 hours, or 24 hours if part of that time falls on a weekend or holiday, unless a juvenile petition has been filed and a judge has issued an order for secure or nonsecure custody. Any person who takes a juvenile into custody without a court order must notify the juvenile’s parents or guardians and inform them of their right to be present with the juvenile until a determination is made regarding the need for secure or nonsecure custody.

What is the difference between secure and nonsecure custody?

Secure and nonsecure custody refer to the temporary placement of a juvenile outside the juvenile’s home either in a juvenile detention center (secure custody) or a residential placement such as a relative’s home or foster care (nonsecure custody). The court typically orders secure custody for juveniles who commit serious offenses and demonstrate that they pose a danger to other persons or property, although it is authorized in other circumstances. The court may order nonsecure custody when a juvenile is eligible for secure custody but the court finds that nonsecure custody is in the juvenile’s best interests or when a juvenile is a runaway and consents to nonsecure custody. You can read more about the legal criteria for secure and nonsecure custody in G.S. 7B-1903.

Can an undisciplined juvenile be placed in secure custody?

Yes, but only in very limited circumstances. An undisciplined juvenile may be held in secure custody for no more than 24 hours, unless part of that time falls on a weekend or State holiday. After 24 hours in secure custody, an undisciplined juvenile must be returned to the custody of a parent or guardian, unless the court has issued an order for nonsecure custody. You can read more about the legal criteria for secure and nonsecure custody in G.S. 7B-1903.

Do juveniles have to post bail?

No. Unlike adults who are charged with crimes, juveniles do not have the right to bail. However, if a juvenile is placed in secure or nonsecure custody, the court must hold regular hearings to review the need for continued custody. A juvenile must have an initial hearing within five calendar days, if placed in secure custody, and within seven calendar days, if placed in nonsecure custody. Further hearings on the need for continued secure custody are held at intervals of no more than ten calendar days, unless waived by the juvenile. Further hearings on the need for continued nonsecure custody are held within seven business days of the initial hearing and then every thirty calendar days. At each hearing on the need for continued custody, the State must show by clear and convincing evidence that continued custody is necessary and that no less intrusive alternative is sufficient. Juveniles have the right to be represented by an attorney, and if they are alleged to be delinquent, the court will appoint an attorney for them. Juveniles and their parents also may present evidence, address the court, and examine witnesses.

Can the juvenile court’s decision be appealed?

Yes. After the juvenile court judge enters the disposition, the case can be appealed to the North Carolina Court of Appeals. An appeal is not a new trial. The appellate court makes its decisions based on the written juvenile court record, written legal arguments, and sometimes based on oral arguments from attorneys. The juvenile or the juvenile’s parent or guardian must give notice of appeal in open court at the time of the disposition hearing or in writing within 10 days of the disposition being entered. If the juvenile gives notice of appeal, the court will appoint the Office of the Appellate Defender to represent the juvenile in the appeal, unless the juvenile’s parent or guardian retains a private attorney. If the appeal is unsuccessful, the court may order the juvenile’s parent or guardian to reimburse the State for the cost of the appellate defender.

Is an expunction available for juvenile records?

Yes. An expunction is a court process that allows records related to an allegation or adjudication of delinquency or undisciplined behavior to be destroyed or sealed, and allows the juvenile to deny that the charge or adjudication ever occurred. A juvenile’s record is generally confidential, but does not automatically disappear after the end of court involvement or once the juvenile becomes an adult. Also, a juvenile record can result in collateral consequences for the juvenile, which can impact the juvenile’s ability to participate in high school athletics, obtain college financial aid, enroll in the military, get a job, or obtain public housing.

You can read more about the eligibility requirements and process for filing a petition for expunction of juvenile records in G.S. 7B-3200. To request an expunction, you may use forms AOC-J-903, AOC-J-904, and AOC-J-909. There is no filing fee for an expunction of juvenile records.

Where can I find more information about the juvenile court system?

• You can visit the North Carolina Office of the Juvenile Defender’s website.
• You can view the North Carolina Juvenile Defender Manual.
• You can read a guide to juvenile court for youth and parents.
• You can view more information about delinquency and related issues from LawHelpNC.
• You can read more about juvenile court services within the North Carolina Department of Public Safety.

What legal resources are available to juveniles and families?

• Legal Aid of North Carolina provides free legal assistance to low-income people across the state in some special education and long-term suspension or expulsion cases. You can apply for assistance by calling 1-866-219-5262 or visiting the organization’s website.
• Council for Children’s Rights provides free legal representation to children in Mecklenburg County in the areas of child welfare, custody, delinquency, mental health, and special education.
• Disability Rights North Carolina provides free legal services in some disability-related cases to people with disabilities across the state, including in education. 
• The Youth Justice Project of the Southern Coalition for Social Justice provides legal services related to education, expunctions, and re-entry issues for juveniles across the state.
• North Carolina’s law school clinics provide a variety of free legal assistance to children and their families, in areas including juvenile delinquency, special education, school discipline, school enrollment, and Supplemental Security Income (SSI) benefits. You can find out more about each law school’s clinic by visiting their webpages: Campbell University School of Law (Raleigh), Duke University School of Law (Durham), North Carolina Central University School of Law (Durham), UNC School of Law (Chapel Hill), and Wake Forest University School of Law (Winston-Salem).

What is small claims court?

Small claims court is part of the district court division of the North Carolina state court system. Magistrates decide cases in small claims court. The maximum amount of money that can be requested in a small claims case varies by county, from $5,000 to $10,000.

What is a magistrate?

A magistrate is an appointed officer of the district court. Some of their statutory duties include deciding cases in civil small claims court, deciding preliminary matters in criminal cases, and performing marriages. Magistrates may or may not be attorneys.

Who are the “plaintiff” and “defendant”?

A plaintiff is a person or organization that files a court case. A defendant is a person or organization against whom a court case is filed.

What types of cases are filed in small claims court?

Small claims court handles the following types of cases:

• Summary ejectment (also known as eviction cases, see the Landlord and Tenant Help Topic for more information).
• Cases where the plaintiff seeks the return of specific personal property, such as a vehicle, where the fair market value of the property does not exceed $10,000.
• Actions for enforcement of motor vehicle mechanic and storage liens under G.S. 44A-2(d) and motor vehicle liens arising under G.S. 20-77(d).
• Cases where the amount of money sought in the complaint does not exceed $10,000. The dollar limit varies from $5,000 to $10,000 depending on local rules. You can contact the clerk of court in your county to find out your local small claims court limit. If you are requesting more than the limit, up to $25,000, your case must be filed in district court. If you are requesting more than $25,000, your case must be filed in superior court.

Am I required to file my case in small claims court?

No. Cases that are eligible for small claims court may also be heard in district court. However, the small claims court process is usually faster and is easier to manage for people without an attorney, because there are fewer procedural requirements.

What county should I file my case in?

Small claims cases, unlike district and superior court cases, must be filed in the county where at least one of the defendants resides.

How do I file a case in small claims court?

eCourts Guide & File is available to help users prepare court documents online to file for Small Claims: Money Owed, Repossession of Personal Property.

A small claims case is filed in the clerk of superior court’s office in the appropriate county. The forms may be printed and completed in advance, or the clerk of superior court can provide you with the forms. You will need to provide the following:

• Three copies of the complaint, stating the claim(s) and what relief is requested from the magistrate.
  • If the claim is for money, this form can be used for your complaint.
  • If the complaint is to recover personal property, this form can be used.
  • If the complaint is for summary ejectment (eviction), this form can be used.
  • Specific forms also exist for
    • Expedited summary ejectment related to a vacation rental agreement
    • Enforcement of a possessory lien on a motor vehicle
    • Recovery of a motor vehicle held for lien and to determine the amount of lien
    • Recover motor vehicle to enforce possessory lien and to establish amount of lien
• Three copies of the Magistrate Summons. Only the top portion of the first page should be filled out, including the names and addresses of all parties.
• An affidavit pursuant to the Servicemembers Civil Relief Act (SCRA), telling the court whether or not the defendant is in the military. This is intended to protect the legal rights of active-duty service members. You can search military records to find a person’s status here.
• A filing fee of $96. If you are unable to afford the fee, you can ask to file your case as an indigent by using this form.

NOTE: Local requirements may vary. Please check with your local clerk’s office to find out what forms and quantity of each are required in that county.

How do I serve the defendant with the case?

Once the case is filed, the plaintiff is responsible for serving the defendant with a copy of the summons and complaint, generally either by having the sheriff serve the defendant for a fee of $30, or by mailing a copy to the defendant via certified mail, return receipt requested.

Can the defendant be ordered to pay the court costs?

Yes, if the plaintiff is successful, the magistrate may order the defendant to pay the plaintiff’s court costs. Unsuccessful plaintiffs are generally held responsible for their own court costs.

I was served with a complaint in small claims court. What do I do?

A party must appear in court at the appointed day and time if he or she wants to be heard by the magistrate. In small claims court, a defendant may file a written answer to the plaintiff’s complaint but is not required to do so. A defendant may also file a counterclaim to raise a legal claim against the plaintiff. An answer can be served on the other party by regular mail, but generally a counterclaim must be served by sheriff or certified mail.

When will my court date be?

Court dates are scheduled within 30 days of the day the plaintiff files the case, and usually within 10 to 15 days for eviction cases. The clerk of superior court will schedule a court date when the plaintiff files the case and will write it on the magistrate summons form, which is served on the defendant.

What happens if a party doesn’t appear in small claims court?

• If a plaintiff does not appear, the case will usually be dismissed. Under some circumstances, it may be “continued,” or rescheduled.
• If a defendant has not been properly served with the summons and complaint and does not appear, the case must be continued for the defendant to be served.
• If the defendant has been properly served but does not appear, the magistrate can decide the case without the defendant being present in court.

Can I get a continuance?

If the defendant is served with a small claims case fewer than 5 days before the court date (or fewer than 2 days before the court date in eviction cases), the magistrate must allow a continuance, which means rescheduling the court date. Otherwise, the magistrate decides whether to allow a continuance if a party requests it. If the other party does not consent, the party requesting a continuance must show good cause.

What if I want to dismiss my case?

If the plaintiff and defendant reach a settlement or for any reason the plaintiff chooses not to proceed with the case, the plaintiff can file a voluntary dismissal using this form, so long as there are no pending compulsory counterclaims.  The plaintiff may file the dismissal form prior to the court hearing or in court. If a dismissal is filed in advance, the parties are not expected to appear at the court hearing.

Are there trials in small claims court?

Yes, but the trials are usually quick and are decided by a magistrate. There are no jury trials in small claims court. Small claims court may be held either in a courtroom or in the magistrate’s office. The plaintiff presents his or her case first and may testify, call witnesses, or present other evidence such as documents or recordings. The defendant may question the plaintiff’s witnesses after they testify. Once the plaintiff has finished his or her case, the defendant may also testify, call witnesses, and present evidence, and the plaintiff may question the defendant’s witnesses. The magistrate may ask questions of the parties and witnesses and may announce his or her decision immediately after both parties have presented their cases.

Do I need to hire an attorney for small claims court?

Many people represent themselves in small claims court, and the process is designed to be accessible to people without an attorney. However, court personnel such as magistrates and clerks of court cannot give you legal advice about your case, and if you choose to represent yourself, you will be held to the same rules of procedure and evidence as a licensed attorney.

I am not an attorney. Can I represent my business in small claims court?

Yes, a business can be represented by a non-attorney authorized agent, such as an owner or employee, in small claims court.

Where can I find resources to help me prepare for small claims court?

Legal Aid of North Carolina provides a guide to small claims court in English and Spanish. This guide includes information about filling out forms for small claims court.

eCourts Guide & File is available to help users prepare court documents online to file for Small Claims: Money Owed, Repossession of Personal Property.

What can I do if I disagree with the outcome in my case in small claims court?

Either party can appeal the decision of the magistrate to district court for a new trial before a judge or a jury. Notice of appeal may either be given orally by telling the magistrate in court when the magistrate makes a decision, or by filing a written notice of appeal with the clerk of superior court within 10 days after the magistrate’s decision. A notice of appeal form can be found here. A copy of the Notice of Appeal must be served on the other party. The party giving notice of appeal must timely pay the court costs for the appeal. Failure to pay the court costs will result in a dismissal of the appeal. If a party is unable to pay the court costs for appeal, the party may file a petition using this form to appeal as an indigent. An appealing party may also be required to post a bond to stop enforcement of the magistrate’s decision while the case is on appeal. See the Landlord and Tenant Help Topic for more information about appealing eviction cases.

What happens when the case goes to district court?

A court date will typically be scheduled and sent to both parties in the mail. Parties should inform both the clerk of superior court and trial court coordinator of any address change while the case is pending. The new trial will be before a judge, unless a party timely demands a jury trial in writing within 10 days. Cases dealing with money may be scheduled for arbitration. See the Arbitration and Mediation Help Topic for more information about this process.

Both parties also have the opportunity to file motions and to send each other discovery in district court if they choose to. Because the legal procedures in district court are more complex, a party may benefit from hiring an attorney for district court even if the party was not represented in small claims court. See the Lawsuits Help Topic for more information about the civil court process.

What is a judgment?

A judgment is a court’s decision about the parties’ rights and obligations in a case, including the amount of money one party must pay the other, or which party is entitled to property.

After obtaining a money judgment, how is the judgment paid by the other party?

Many people reach an agreement about the terms of payment after the court decides how much money one party must pay the other. If there is no agreement, the winning party can begin the collections process. The clerk of superior court will record the judgment, and interest will begin to accrue if it is not paid.

• The prevailing party must wait for the 10-day period to appeal to district court to pass before beginning the formal collections process for a small claims judgment. If notice of appeal is not filed, the judgment is final. The prevailing party can ask the clerk of superior court to issue a writ of execution, subject to a party’s statutory right to claim certain property as exempt.
• A party who has a judgment against him or her may have a right to keep certain property from being taken to satisfy the judgment. A prevailing party may be required to serve a Notice of Right to Have Exemptions Designated that is issued by the clerk of superior court, along with a Motion to Claim Exempt Property, on the other party. This allows the individual to protect certain basic property from being seized and sold to pay the judgment. The other party has 20 days after he or she is served with the notice and motion to file the motion to claim exempt property with the court or request a hearing before the clerk of superior court. An attorney can assist a party in filling out the motion to claim exempt property. See the Find an Attorney Help Topic for a list of organizations that provide free legal services to people who are unable to afford an attorney.
  • eCourts Guide & File is available to help users prepare court documents online to file for Motion to Claim Exempt Property.
• If a party entitled to claim property as exempt fails to file a motion claiming property as exempt or has property worth more than the exemption limits, the prevailing party may request that the clerk of superior court issue a writ of execution, which allows the sheriff to collect and sell the other party’s nonexempt property to pay the judgment.
• If a prevailing party objects in writing to certain property claimed as exempt in the motion, a district court judge will conduct a hearing to determine what property is exempt. Once a writ of execution is issued by the clerk of superior court, the sheriff will visit the person’s property to determine whether he or she owns property that can be collected to satisfy the judgment.
• If a party entitled under state law to claim certain property as exempt fails to file a motion to claim exempt property, the right to claim property as exempt under state law is waived and the local sheriff can seize and sell the other party’s property to pay the judgment. Constitutional exemptions may still be claimed using this form. However, constitutional exemptions only allow $1000 in real property (such as land or homes) and $500 in personal property (such as vehicles, furniture, appliances, and other items) to be protected.

What if the sheriff cannot locate property to satisfy the judgment?

Judgments are valid for 10 years and can be renewed once. A prevailing party can send a new notice of rights and motion to claim exempt property to the other party in the future.

How should judgments be paid?

The person required to pay a money judgment can make full or partial payments to the clerk of superior court to ensure that the court has a record of payments. Paying the other party is also an option. A party who receives partial or full payment directly from the other party is required to notify the clerk of any payments received and can file a Certificate of Payment with the court as proof the payment was received.

Can I be arrested for not paying a judgment?

A party will not be arrested for failing to pay a judgment ordered in small claims court.

Will my wages or public benefits be garnished to pay a judgment?

No, North Carolina does not allow a winning party to garnish the other party’s wages or public benefits, except in child support cases.